products contain no more than 0.3% THC on a dry weight basis

Open mobile app
Hemp SupportTypically replies within a day

Need help with placing an order, delivery, or something else?

Private Policy

Privacy Policy


**Effective Date:** December 2025


1. Introduction


Mojo's Hemp House ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.


By using our Site, you consent to the data practices described in this policy. If you do not agree with this Privacy Policy, please do not use our Site.


2. Information We Collect


2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

- Create an account

- Place an order

- Subscribe to our newsletter

- Contact customer service

- Participate in surveys or promotions


Personal information may include:

- Full name

- Email address

- Mailing address

- Shipping address

- Phone number

- Date of birth (for age verification)

- Payment information (processed securely through our payment processor)

- Government-issued ID (when required for age verification)


2.2 Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and usage, including:

- IP address

- Browser type and version

- Operating system

- Referring/exit pages

- Date and time of visit

- Pages viewed and links clicked

- Device identifiers


2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze Site usage, and deliver targeted advertising. You can manage cookie preferences through your browser settings.


Types of cookies we use:

- **Essential Cookies:** Required for Site functionality

- **Analytical Cookies:** Help us understand how visitors use our Site

- **Marketing Cookies:** Used to deliver relevant advertisements

- **Preference Cookies:** Remember your settings and preferences


3. How We Use Your Information


We use collected information for the following purposes:


3.1 Order Processing and Fulfillment

- Process and complete your orders

- Verify your age (21+ required)

- Ship products to your designated address

- Communicate about your order status

- Process payments and prevent fraud


3.2 Customer Service

- Respond to inquiries and requests

- Provide customer support

- Send important notices about orders, products, or services

- Resolve disputes and troubleshoot problems


3.3 Legal Compliance

- Comply with federal, state, and local laws regarding hemp product sales

- Maintain records as required by law

- Verify compliance with age restrictions

- Respond to legal requests and prevent illegal activity


3.4 Marketing and Communications

- Send promotional emails about new products, sales, and special offers (you may opt out at any time)

- Conduct surveys and gather feedback

- Personalize your shopping experience

- Display targeted advertisements


3.5 Site Improvement

- Analyze Site usage and trends

- Improve Site functionality and user experience

- Develop new features and services

- Conduct research and analytics


4. How We Share Your Information


We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:


4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

- Payment processors (for secure payment processing)

- Shipping carriers (for order delivery)

- Email service providers (for communications)

- Analytics providers (for Site analysis)

- Marketing platforms (for advertising)

- Age verification services


These service providers are contractually obligated to protect your information and use it only for the purposes we specify.


4.2 Legal Requirements

We may disclose your information if required by law or in response to:

- Court orders, subpoenas, or legal processes

- Government or regulatory requests

- Enforcement of our Terms and Conditions

- Protection of our rights, property, or safety

- Investigation of fraud or illegal activity


4.3 Business Transfers

If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. You will be notified of any such change via email or prominent notice on our Site.


4.4 With Your Consent

We may share information for any other purpose with your explicit consent.


5. Age Verification


**Our products are restricted to individuals 21 years of age or older.** We collect and verify age information to comply with federal and state laws. Age verification data is:

- Collected at account creation and/or checkout

- Verified through third-party age verification services

- Retained for legal compliance and fraud prevention

- Protected with industry-standard security measures


By using our Site and purchasing products, you consent to age verification processing.


6. Data Security


We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

- SSL encryption for data transmission

- Secure payment processing (we do not store credit card numbers)

- Access controls and authentication

- Regular security audits

- Employee training on data protection


However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.


7. Data Retention


We retain your personal information for as long as necessary to:

- Fulfill the purposes outlined in this Privacy Policy

- Comply with legal, regulatory, and tax requirements

- Resolve disputes and enforce our agreements

- Maintain business records


When information is no longer needed, we will securely delete or anonymize it.


8. Your Privacy Rights


Depending on your location, you may have the following rights regarding your personal information:


8.1 Access and Correction

You may request access to the personal information we hold about you and request corrections to inaccurate information.


8.2 Deletion

You may request deletion of your personal information, subject to legal retention requirements.


8.3 Opt-Out of Marketing

You may opt out of receiving promotional emails by clicking the "unsubscribe" link in any marketing email or contacting us directly. Note that you cannot opt out of transactional emails related to your orders.


8.4 Cookie Management

You may manage cookie preferences through your browser settings. Note that disabling cookies may affect Site functionality.


8.5 Do Not Track

Some browsers have "Do Not Track" features. Our Site does not currently respond to Do Not Track signals.


8.6 State-Specific Rights

- **California Residents:** See Section 10 for additional rights under the California Consumer Privacy Act (CCPA)

- **EU Residents:** See Section 11 for rights under the General Data Protection Regulation (GDPR)


**To exercise your rights, contact us at:**

Email: mojoshemphouse@gmail.com

Phone: (317) 698-5569

Mail: 4111 E 38th St, Indianapolis, IN 46218


9. Third-Party Links


Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.


10. California Privacy Rights (CCPA)


If you are a California resident, you have additional rights under the California Consumer Privacy Act:


10.1 Right to Know

You have the right to request information about the categories and specific pieces of personal information we have collected about you in the past 12 months.


10.2 Right to Delete

You have the right to request deletion of personal information we have collected from you, subject to certain exceptions.


10.3 Right to Opt-Out of Sale

We do not sell personal information. If our practices change, we will update this policy and provide an opt-out mechanism.


10.4 Right to Non-Discrimination

We will not discriminate against you for exercising your CCPA rights.


10.5 Authorized Agent

You may designate an authorized agent to make requests on your behalf. We may require verification of the agent's authority.


**To submit a CCPA request:**

Email: mojoshemphouse@gmail.com

Phone: (317) 698-5569

We will respond within 45 days of receiving a verifiable request.


11. European Privacy Rights (GDPR)


If you are located in the European Economic Area, you have rights under the General Data Protection Regulation:


11.1 Legal Basis for Processing

We process your personal information based on:

- **Consent:** You have given explicit consent

- **Contract:** Processing is necessary to fulfill our contract with you

- **Legal Obligation:** Processing is required by law

- **Legitimate Interests:** Processing is necessary for our legitimate business interests


11.2 Your Rights

- Right to access your personal data

- Right to rectify inaccurate data

- Right to erasure ("right to be forgotten")

- Right to restrict processing

- Right to data portability

- Right to object to processing

- Right to withdraw consent

- Right to lodge a complaint with a supervisory authority


**To exercise your GDPR rights, contact us at:**

Email: mojoshemphouse@gmail.com


12. Children's Privacy


Our Site and products are not intended for individuals under 21 years of age. We do not knowingly collect personal information from anyone under 21. If we become aware that we have collected information from someone under 21, we will delete it immediately.


13. International Data Transfers


Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your country. By using our Site, you consent to the transfer of your information to the United States and other countries where we operate.


14. Changes to This Privacy Policy


We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting to the Site. We will notify you of material changes via email or prominent notice on our Site. Your continued use of the Site after changes are posted constitutes acceptance of the updated Privacy Policy.


**Last Updated Date:** December 2025


15. Contact Us


If you have questions or concerns about this Privacy Policy or our data practices, please contact us:


Mojo's Hemp House

4111 E 38th St

Indianapolis, IN 46218

Email: mojoshemphouse@gmail.com

Phone: (317) 698-5569

Hours: 8:00 AM - 10:00 PM Daily


For privacy-specific inquiries, you may also contact our Privacy Officer at mojoshemphouse@gmail.com.


---


By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.